Passpam guide

For organizers

Everything you can do in the organizer space, step by step — and how to do it.

Contents (10)
  1. Create your event
  2. Announce before you have everything
  3. Create your tickets
  4. Publish your event
  5. Promote your event
  6. Sell through resellers
  7. Check people in
  8. Get paid
  9. Track your sales
  10. Event day
  1. Step 1

    Create your event

    A wizard guides you step by step: details, date and venue, visuals, tickets, publishing.

    How to do it

    1. Open the organizer space and tap “Create an event”.
    2. Follow the wizard steps; you can come back and finish later.
    3. Check the preview before publishing.
  2. Step 2

    Announce before you have everything

    No date or tickets yet? Announce your event anyway: people can ask to be notified.

    How to do it

    1. In the wizard, choose “Date to be announced” or publish without tickets.
    2. People see “Tickets coming soon” and can tap “Notify me”.
    3. Add tickets when you are ready: people who signed up are notified.
  3. Step 3

    Create your tickets

    Create as many ticket types as you need: price, quantity, sales period.

    How to do it

    1. In your event, open “Tickets”.
    2. Add a ticket type: name, price and quantity.
    3. Add promo codes if needed.
  4. Step 4

    Publish your event

    When everything is ready, publish. Depending on settings, the Passpam team reviews it before it goes live.

    How to do it

    1. At the last step of the wizard, tap “Publish”.
    2. Follow its status in “My events”: you are notified if something needs changing.
    3. Once live, share the event link.
  5. Step 5

    Promote your event

    Share your event and make people want to buy.

    How to do it

    1. In your event, open “Promote”.
    2. Copy the link or share it directly on social networks and WhatsApp.
    3. Create promo codes for your partners.
  6. Step 6

    Sell through resellers

    Give tickets to points of sale: they sell from the Passpam till and you follow everything.

    How to do it

    1. Open “Resellers” and add a reseller.
    2. Allocate tickets for your event.
    3. Follow their sales and settlements.
  7. Step 7

    Check people in

    Scan QR codes at the entrance with a phone: an already-used ticket is flagged right away.

    How to do it

    1. Open “Check-in” and add the people who will scan.
    2. On the day, they open the Passpam scanner on their phone.
    3. Follow entries live.
  8. Step 8

    Get paid

    Tell us where to send your sales money and request your payouts.

    How to do it

    1. In “Finance”, add your payout method.
    2. Follow your balance after each sale.
    3. Request a payout: you are notified at each step.
  9. Step 9

    Track your sales

    Sales, attendees, entries: your figures up to date, ready to export whenever you want.

    How to do it

    1. Open “Analytics”: sales by day, by ticket and by channel.
    2. See your attendees and export the list.
    3. Choose your sales alerts in “Notifications”.
  10. Step 10

    Event day

    On the day, keep ticket holders informed live.

    How to do it

    1. In your event, open “Event day”.
    2. Add the schedule and practical info.
    3. Send an announcement: it arrives in the app and by email.