Passpam guide
For organizers
Everything you can do in the organizer space, step by step — and how to do it.
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Contents (10)
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Step 1
Create your event
A wizard guides you step by step: details, date and venue, visuals, tickets, publishing.
How to do it
- Open the organizer space and tap “Create an event”.
- Follow the wizard steps; you can come back and finish later.
- Check the preview before publishing.
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Step 2
Announce before you have everything
No date or tickets yet? Announce your event anyway: people can ask to be notified.
How to do it
- In the wizard, choose “Date to be announced” or publish without tickets.
- People see “Tickets coming soon” and can tap “Notify me”.
- Add tickets when you are ready: people who signed up are notified.
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Step 3
Create your tickets
Create as many ticket types as you need: price, quantity, sales period.
How to do it
- In your event, open “Tickets”.
- Add a ticket type: name, price and quantity.
- Add promo codes if needed.
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Step 4
Publish your event
When everything is ready, publish. Depending on settings, the Passpam team reviews it before it goes live.
How to do it
- At the last step of the wizard, tap “Publish”.
- Follow its status in “My events”: you are notified if something needs changing.
- Once live, share the event link.
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Step 5
Promote your event
Share your event and make people want to buy.
How to do it
- In your event, open “Promote”.
- Copy the link or share it directly on social networks and WhatsApp.
- Create promo codes for your partners.
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Step 6
Sell through resellers
Give tickets to points of sale: they sell from the Passpam till and you follow everything.
How to do it
- Open “Resellers” and add a reseller.
- Allocate tickets for your event.
- Follow their sales and settlements.
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Step 7
Check people in
Scan QR codes at the entrance with a phone: an already-used ticket is flagged right away.
How to do it
- Open “Check-in” and add the people who will scan.
- On the day, they open the Passpam scanner on their phone.
- Follow entries live.
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Step 8
Get paid
Tell us where to send your sales money and request your payouts.
How to do it
- In “Finance”, add your payout method.
- Follow your balance after each sale.
- Request a payout: you are notified at each step.
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Step 9
Track your sales
Sales, attendees, entries: your figures up to date, ready to export whenever you want.
How to do it
- Open “Analytics”: sales by day, by ticket and by channel.
- See your attendees and export the list.
- Choose your sales alerts in “Notifications”.
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Step 10
Event day
On the day, keep ticket holders informed live.
How to do it
- In your event, open “Event day”.
- Add the schedule and practical info.
- Send an announcement: it arrives in the app and by email.